101.5 KIKS -- The Best Mix Of The 80's 90's & Today!
Question: I still don't hear anything! What's wrong? Answer: It's possible the pop-up blocker you may be using might not allow the player to launch. This player "pops-up," so if you've blocked pop-ups, it's possible that you've blocked the tuner from opening. If you do have a pop-up blocker on your system, either temporarily disable it or hold down the "CTRL" key while clicking to open the Login Screen or Player. If the "CTRL" key doesn't work, consult the directions found in your pop-up blocker "read me" file. Question: My tuner says "buffering" a lot and drops in and out. What's the deal? Answer: If you are having connection or buffering problems, check your internet connection speed, if possible. Slow connect speeds and unstable/old dial-up modems can cause the audio to "never" play or constantly buffer. If you are using a dial-up connection (modem), you will usually get varying connection speeds. Often, the speed is much faster than your 56k modem is capable of producing. We recommend calling your Internet Service Provider to inquire about alternate dial-in numbers, or upgrading to high speed internet access when/if possible. Question: Why am I hearing your stream on a delay from the over the air broadcasts? Answer: We send our over the air signal to a streaming company who then processes it and sends it out over the internet. This creates some delay. More delay is caused intentionally to allow the tuner a “buffer” which picks up scrambled bits and bites and then reassembles them so that it sounds as if nothing has been missed in the process. In other words, it creates less drop-out this way. Yes – it does make it tough to play some contests when a delay is involved. We are aware of this, but at this time, there's not much we can do about it. Question: Why do you "block" some programs on your stream that I can hear on your over the air radio station? Answer: Sometimes (not often), we do not have the rights to stream certain sports or music programs. We do streaming for free – but not everybody does – so we can't stream something for free that someone else is charging a fee for. KU Sports is a good example of this.
